FREQUENTLY ASKED QUESTIONS
A CAREFULLY CRAFTED LIST OF QUESTIONS WE GET ASKED THE MOST
Why should I buy an LFI ladder?
LFI is a UK-based ladder and access equipment manufacturer with a 70-year history of making ladders - we offer a large range of high-quality ladders that will suit any job.
Where can I buy an LFI ladder?
LFI ladders are available from many distributions and retail out-fits across the country. Type “LFI Ladders” into Google to find one of our official partners local to you.
How do I select the correct ladder for the job?
Step 1: Choose the height
Measure the height at which you need to complete your job. The maximum safe working height is typically 1.5 metres above the maximum allowable climb height, as detailed in our Product Data Sheets.
Step 2: Choose the application
If you are going to use the ladders for commercial purposes, you must use EN131 Professional classified ladders. LFI offers two ranges designed for Professional use: TuFF (Industrial durability) and PRo (standard durability).
However, if you are going to use the ladders at a private dwelling for non-commercial purposes, you can use EN131 Non-Professional ladders. LFI offers a HoME range for this type of application.
IMPORTANT: The maximum weight for both types of ladders, including tools, is 150kgs.
Step 3: Choose your ladder-type
Choosing the correct ladder for the style of job you are doing is important. Take the time to understand the different styles available. This may include Single-Sided, Double-sided, Platform Step Ladders, Dual Purpose, Extension Ladders, or Mobile scaffold towers.
What is the difference between an aluminium & fibreglass ladder?
Both materials have come with advantages and disadvantages. Making the right choice of ladder all depend on how you intend to use it, and what type of work is involved. To help you decide, we’ve outlined each material’s pros and cons for you:
Aluminium Ladders
Pros:
Lightweight and easy to transport
Inexpensive
Suitable for most jobs
Doesn't rust or corrode
Cons:
Conducts heat and electricity
Not safe for electrical work.
Fibreglass Ladders
Pros:
Non-conductive material - safe for electrical work
Non-corrosive finish - perfect for the food or chemical industry
Very sturdy and durable
Cons:
Heavier than aluminium ladders
Generally more expensive.
Do I need training to use a ladder?
For professional use, the law requires competence. A competent person is defined as someone who by virtue of qualification, experience, and training is able to perform a specific activity in a safe and proper manner. It is recommended that ANYONE using a ladder is familiar with how to use a ladder safely.
What should I do before I use my ladder?
Before using your ladder, you should always carry out a ‘pre-use’ check to spot any obvious visual defects to make sure the ladder is safe to use.
A pre-use check should be carried out:
By the user
At the beginning of the working day
After something has changed, eg a ladder has been dropped or moved from a dirty area to a clean area (check the state or condition of the feet).
This guide from HSE outlines the safe use of ladders and stepladders. Please follow this guide for maximum safety.
How do I transport my ladder safely?
Transporting your ladder can be difficult. Your best option is to place the ladder on the roof of your vehicle. It's very important to ensure that the ladder is properly secured before you start your journey. That’s why we’ve created the LFI Roof Rack Ladder Clamps to safely secure your ladder in place whilst on the move.
To help you stay safe, he’s a few handy hints for a safer journey:
To start, make sure your ladder is fully folded up and any locking mechanisms are properly engaged.
Manoeuvre the ladder into position on the roof of your vehicle. Don't try to tackle what could be a two-person job by yourself, if you need help, ask before starting to minimise the risk to your safety and damage to your ladder or surroundings.
Make sure the ladder is secure -the LFI Roof Rack Ladder Clamps are the ideal partner for safe and secure transportation. You can also secure your ladder with ratchet straps or tie it down with ropes/bungee cords.
Whilst you are travelling, listen out for any unwarranted noises. This may suggest that your ladder hasn’t been secured correctly. Stop the vehicle as soon as possible in a safe manner and adjust as needed before continuing your journey.
How do I repair my damaged ladder?
Please do not attempt any repairs yourself. Get in touch with your distributor who will advise the best course of action. Attempting repairs yourself will lead to a voiding of any manufacturer’s warranty, and it could also put your safety at risk.
Where can I get information about ladder safety?
We’re always on hand to help you through any best practices you may be seeking to learn, or general questions about Ladder Safety. You can also take a look at the Ladder Associations’ website. The Ladder Association is home to all the vital guidance and training needed to help ensure work at height is as safe as possible. The Code of Practice document can also be read here along with LA455 - Safe Use of Ladders and Stepladders: a brief guide document
What guarantee comes with my ladder?
Depending on the product you choose, LFI ladders come with a 1 -year, 5-year, or 10-year manufacturer’s warranty. Please check the Product Data Sheets for more information.
What should I do if my ladder has missing parts?
If your find a part missing, you should get in touch with your distributor immediately. They will advise the best course of action and arrange for a suitable outcome. Please do not attempt any replacement parts yourself first. Attempting repairs yourself could lead to you voiding your manufacturer’s warranty, and it could also put your safety at risk.
Can I modify my ladder?
No. Never. Under no circumstance should you ever attempt to modify your ladder in any way.
Do I have to have a stabiliser bar?
If your ladder extends above 3m in length, yes you will need a stabiliser bar. EN131 ladder regulations stipulate all ladders over 3 metres tall must have a wider base to improve stability and minimise the risk of slipping. All LFI ladders that extend beyond 3m come fitted with a stabiliser bar as standard for maximum safety.
What's the difference between EN131 professional and non-professional?
Although ladders approved to the revised EN131 standard carry the same load rating, Professional ladders are subject to tougher durability requirements, because they are expected to be subjected to a heavier workload, and more frequent use.
What's the difference between LFI TuFF and PRo and HoME?
LFI TuFF
Built with larger profiles & stronger material
Provides more resistance to heavy use
Ideal access partner for those working in the harshest of industrial environments.
LFI PRo
Lightweight and durable
Designed for professional tradesmen
Range of BS EN131 certified products
LFI HoME
Made from super lightweight aluminium
Light-duty solution for DIY work around the home or garden
Easy to move and store
Can I still use my BS2037 ladder?
Current BS2037, BS1129, and EN131 certified ladders are perfectly safe and fit for use. Product standard revisions do not apply retrospectively. Your existing BS2037, BS1129, and EN131 ladders are perfectly legal and fit for use as long as they are in good condition and fit for purpose. If you would like to seek a product replacement to the new EN131 standard, we’re here to help and happy to recommend a replacement product.
Can I still buy a Class 1 BS2037 ladder?
British Standards BS 2037 and BS 1129 (often referred to as Class 1 and Class 3 ladders) are no longer available and you can no longer buy ladders made to these withdrawn standards, which have been replaced by EN131. LFI designs and manufactures its ladders to the current EN131standard only. EN131 improves ladder safety by making ladders wider, stronger, and sturdier. Safety first. Always. that’s LFI.
HAVE A QUESTION?
Looking for a little help? Not sure which product you need?
Get in touch with us today, and our expert team will help keep you climbing.